Order fulfillment is the backbone of a business. There are several steps involved in the order fulfillment process. It begins with receiving the order and ends with delivering it. There are also several steps in between. Because there are so many steps involved, some companies take a long time to fulfill orders. That is a mistake. Companies that offer fast inventory fulfillment services enjoy several benefits.
When companies provide fast order fulfillment services, their customers enjoy a positive experience. They receive their products quickly, which means they are more likely to leave positive feedback, refer their friends, and use the services again. Repeat business, word of mouth referrals, and social cues play a big role in ecommerce sales, so this is critical.
Studies show that as many as 40 percent of online shoppers abandon their shopping carts when they are unhappy with the estimated delivery date. Companies that have a slow product fulfillment service in place leave lots of money on the table. By improving the speed of warehouse fulfillment, companies close more orders, which means they make more money.
Less Worried About Cost
Companies that offer fast order fulfillment services don’t have to worry as much about offering competitive prices. That is because many customers are more interested in how quickly they can receive things instead of how much the items cost. Having a fast product fulfillment service in place gives companies a competitive advantage, even against those who offer lower prices. This helps companies bring in new revenue.
Lower Shipping Costs
If your company wastes a lot of time on the warehouse fulfillment process, you will have to spend more money on shipping in order to get products to your customers in a timely fashion. On the other hand, if you have a speedy product fulfillment service in place, you can spend less on shipping and get the products to the end user at the same time as others, or in some cases, sooner. The idea is to cut down on the amount of time it takes to fill orders so you can spend more time delivering items.
It makes sense for companies to use fast warehouse fulfillment services. Waiting for orders is not an option for customers and it should not be an option for businesses either. Utilize fast warehouse fulfillment services so your company can make more money.